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Change Communications: Leverage Your Frontline

When it comes to change communications, any “A-team” player wants to be part of a winning team. They also want a clear understanding of the game plan and their role in it before the whistle blows.

What is the Value of Communication Metrics?

I often work with organizations that find themselves chasing rather than leading a communications program; a tiger-by-the-tail approach. Scenarios often include an understaffed or undertrained