Communication resources

What is the Value of Communication Metrics?

I often work with organizations that find themselves chasing rather than leading a communications program; a tiger-by-the-tail approach. Scenarios often include an understaffed or undertrained communications team in reactive mode, frantically putting out “fires” with

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5 Reasons Change Communications Fail

Most of us recall a time or two when an organization we work for (or led) stumbled through change communications like a toddler through a house of cards, with similar results. Why do organizations struggle

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